Upgraded Phone Pouch – Free Replacement
🔔 Product Upgrade & Free Replacement Notice
To continuously improve SIATREX gear based on real-world feedback from hunters, we have recently upgraded several accessories.
Upgraded Bino Harness Shoulder Straps
We are offering free replacement for the upgraded bino harness shoulder straps, enhancing fit and comfort for extended backcountry use.
Upgraded Phone Pouch
The upgraded phone pouch has been redesigned to prevent outward flipping, keeping your phone secure and easily accessible during movement.
👉 The upgraded phone pouch is also eligible for free replacement.
Free Replacement Policy
For any SIATREX gear components with confirmed defects or improvements, we provide free replacements, including but not limited to shoulder straps, phone pouches, and related functional accessories.
⚠️ Shipping Note
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The replacement items themselves are free of charge
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A $9.99 last-mile shipping fee per package applies
This is the first core product from SIATREX. From the beginning, our goal has not been to maximize profit, but to provide real value, allowing more hunters to experience gear designed for practical backcountry use, while sharing our brand philosophy.
Once again, thank you to all hunters who support SIATREX.
Your feedback and trust are what drive us to continually improve our products.
We’re here to help! At SIATREX, your satisfaction is our top priority. Whether you have questions about our products, shipping, returns, or just want to share your hunting adventures, our team is ready to assist.
Customer Support
Email: service@siatrex.com
Phone: +852 90443047
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Response Time: 24–48 business hours
The product will ship 1-2 business day after purchase, and delivery will take 2-6 business days. All orders will be dispatched from our US warehouse.
Order Tracking
Track your order anytime using our tracking page:
https://www.siatrex.com/apps/track123
Address
Company Name: GLUTA TECHNOLOGY CO., LIMITED
Address: Room B53, 2/F, Phase 1, Kwai Shing Industrial Building, No. 36-40 Tai Lin Pai Road, Kwai Chung, New Territories
General Inquiries
If you have general questions about SIATREX, partnerships, or media inquiries, please contact us at service@siatrex.com.
Feedback & Suggestions
We love hearing from our customers! Share your feedback, suggestions, or stories from the field. Your insights help us improve our gear and services.
Shipping & Returns Questions
For questions regarding shipping, tracking, or returns, please check our Shipping Policy and Returns & Refunds Policy first. If you still need assistance, contact our support team at service@siatrex.com.
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