At SIATREX, we understand how important it is for hunters and outdoor explorers to receive their gear quickly and reliably. We work with trusted carriers and fulfillment partners to provide a smooth, secure, and reliable delivery experience across the United States, Canada, Australia, and New Zealand.

Orders are typically shipped within 1–2 business days after purchase, and most deliveries arrive within 2–6 business days. Orders are fulfilled from the nearest available warehouse whenever possible to ensure faster delivery.

Shipping Regions

We currently ship to:

United States
Canada
Australia
New Zealand

Orders to Alaska, Hawaii, Puerto Rico, remote Canadian regions, and remote areas of Australia or New Zealand may require additional transit time or incur extra shipping charges.

If additional charges apply, our customer service team will contact you before shipment.

Processing & Delivery Time

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Cut-Off Time

Orders placed before 2:00 PM EST will be processed the same business day.

Orders placed after this time will be processed on the next business day.

Transit Time

Once shipped, most orders are delivered within:

Standard Shipping: 2–6 business days
Express Shipping: Delivery time varies depending on destination and carrier

Please note that shipping times may vary during holidays, peak seasons, severe weather, or due to carrier delays beyond our control.

Shipping Methods & Carriers

We work with trusted carriers including:

UPS
FedEx
USPS
Canada Post
Australia Post
New Zealand Post

All shipments include tracking information. Once your order has shipped, you will receive a confirmation email with tracking details.

Some orders may be shipped in multiple packages or from different fulfillment locations to ensure faster delivery.

Shipping Rates

Shipping fees are calculated based on your destination, order value, package size, and selected shipping method.

Both Standard Shipping and Express Shipping options are available at checkout.

United States (USD)

Order Value	Standard Shipping	Express Shipping
US$0 – US$149.99	US$9.99	US$19.99
US$150 – US$299.99	US$14.99	US$24.99
US$300 – US$399.99	US$19.99	US$29.99
US$400 and Above	FREE	US$29.99

Canada (CAD)

Order Value	Standard Shipping	Express Shipping
CA$0 – CA$209.99	CA$14.99	CA$29.99
CA$210 – CA$409.99	CA$19.99	CA$34.99
CA$410 – CA$549.99	CA$29.99	CA$44.99
CA$550 and Above	FREE	CA$39.99

Australia (AUD)

Order Value	Standard Shipping	Express Shipping
A$0 – A$229.99	A$14.99	A$29.99
A$230 – A$459.99	A$24.99	A$39.99
A$460 – A$609.99	A$29.99	A$49.99
A$610 and Above	FREE	A$49.99

New Zealand (NZD)

Order Value	Standard Shipping	Express Shipping
NZ$0 – NZ$249.99	NZ$19.99	NZ$34.99
NZ$250 – NZ$499.99	NZ$29.99	NZ$44.99
NZ$500 – NZ$669.99	NZ$39.99	NZ$59.99
NZ$670 and Above	FREE	NZ$59.99

Additional Shipping Information

Free standard shipping applies to orders that meet the minimum order value requirement shown above.
Additional shipping charges may apply for oversized products, special handling requirements, or remote delivery locations.
Shipping rates are optimized based on product weight, package dimensions, and destination to ensure safe delivery of expedition-grade equipment.

Lost, Damaged, or Stolen Packages

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible. Our team will assist you in working with the shipping carrier to resolve the issue.

Once a package has been marked as Delivered by the carrier, SIATREX cannot be held responsible for lost or stolen packages.

We recommend shipping to a secure delivery location whenever possible.

International Shipping

Currently, SIATREX ships to:

United States
Canada
Australia
New Zealand

We are continuously expanding our fulfillment network and will update this policy as additional countries become available.

Customer Support

Our customer support team is committed to providing fast and reliable assistance.

Customer inquiries are typically answered within 24–48 business hours.

For any questions regarding shipping or your order, please contact:

Email: service@siatrex.com