At SIATREX, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect the following information when you use our website or place an order:

Personal details such as your name, billing address, shipping address, email, and phone number.
Payment information (processed securely by third-party payment providers; we do not store credit card details).
Order history, preferences, and communications with us.
Technical information such as your IP address, browser type, and device used.

How We Use Your Information

We use your personal information to:

Process and fulfill your orders.
Communicate with you regarding your purchase, delivery, or inquiries.
Improve our website, services, and customer experience.
Send promotional emails (only if you have opted in).

Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share information with trusted service providers (such as shipping carriers and payment processors) to complete your order.
We may disclose information if required by law or to protect our rights.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, as well as opt out of marketing communications. To exercise these rights, please contact us at 📧 service@siatrex.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:
📧 service@siatrex.com

Terms of Service

These Terms of Service govern your use of the SIATREX website and the purchase of our products. By accessing or using our site, you agree to these terms.

Use of Our Website

You must be at least 18 years old to use this site or have parental/guardian consent.
You agree not to misuse our site, attempt unauthorized access, or disrupt our services.

Orders & Payments

All prices are listed in USD unless otherwise stated.
By placing an order, you agree to provide accurate and complete information.
Payment must be made in full before an order is processed.
We reserve the right to refuse or cancel orders for reasons including product availability, pricing errors, or suspected fraud.

Shipping & Delivery

Orders are shipped from our local warehouses in the United States and Canada.
Delivery times are estimated and may vary due to factors beyond our control.
Please refer to our Shipping Policy for details.

Returns & Refunds

We accept returns within 30 days of delivery if items meet our return conditions.
Please refer to our Returns & Refunds Policy for full details.

Limitation of Liability

SIATREX is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim will not exceed the amount you paid for the product in question.

Intellectual Property

All content on this site, including logos, text, images, and product designs, is the property of SIATREX and may not be used without our permission.

Governing Law

These Terms of Service are governed by the laws of the United States and Canada, depending on the customer’s region of purchase.

Changes to These Terms

We may update or revise these Terms of Service at any time. The updated version will be posted on this page with a revised date.

Contact Us

For any questions regarding these Terms of Service, please contact us at:
📧 service@siatrex.com